What Data We Collect and Why
We collect the information you provide when registering — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. When you make a deposit or withdrawal, our system records the transaction reference linked to your wallet, not
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your full wallet credentials. We also collect device and browser data automatically: your IP address, the type of device you are on, and how you navigate the lobby. This helps us detect unusual login activity and keep your account secure. We do not sell your personal
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data to third parties. Data shared with payment processors like bKash and Nagad is limited strictly to what those processors need to complete your transaction. If you contact our support team, the conversation is stored so we can follow up accurately. Your data is retained for
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as long as your account remains active, plus any period required by applicable law. You can request a summary of what we hold about you at any time. Availability of our platform and the scope of data processing obligations depend on your local law and eligible
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regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.